As healthcare demands continue to evolve, nursing staff needs to have access to ongoing training and technical support and keep their knowledge up to date with the latest developments in their fields while effectively caring for their patients.
Evidence-based practice is one type of ongoing training available to the nursing staff. Nurses will be trained in groups based on skills, and technical expertise, allowing them better to understand the technicalities of the new telehealth system. Training will be conducted in shifts to manage the staff and continue medical care. Support from other medical staff for nurses to adjust to their schedules is needed to accommodate the changing needs of patients. Additionally, remote care will be available for nurses who need it. This will allow them to provide care from a distance, which can be especially helpful for those patients who have difficulty traveling or live in rural areas (Taylor & Fuller, 2021).
Adequate training is required for nurses as telehealth technology becomes more integrated. However, a recent study has identified some knowledge gaps and areas of uncertainty among nurses regarding telehealth technology within EMRs. For example, many nurses needed clarification about properly documenting patient information in the system, searching for information within the software, and protecting patient privacy when using telehealth technology. These are all critical skills that nurses need to be proficient in when using an EMR (Jedwab et al., 2019). Moreover, some nurses may need to know the benefits of using integrated software, such as improved patient care and efficiency. These findings highlight the need for better nurse training in the telehealth system.
EMR and integrated technology are robust systems that provide advanced tools in the healthcare information system. They ensure better patient outcomes with improved treatment strategies. For example, implementing a patient portal within the EMR system in patient data management reduces medication errors and ultimately improves the public health and efficiency of the healthcare organization. Although telehealth technology provides various advantages and benefits in patient care, it also poses potential risks to patient safety and quality of care. These risks can be reduced by providing training sessions on the effective use of integrated technology, keeping the system up-to-date, and by technological requirements. The training session will also provide insight into the area’s privacy and confidentiality risks and knowledge gaps.
Cedillo, P., Valdez, W., Cárdenas-Delgado, P., & Prado-Cabrera, D. (2020). A data-as-a-service metamodel for managing information of healthcare and internet of things applications. In (Ed.), Information and communication technologies (pp. 272–286). Springer International Publishing. https://doi.org/10.1007/978-3-030-62833-8_21
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